Customer Satisfaction Survey

All items marked with a are required to be filled in.
If you do not have information for any question, type in "None".

Please tell us a bit about
your customer status?
• 

Existing Sewstuff Customer
On our mailing list, but never purchased anything
New customer
Other (Please specify?)

Please specify your response below

How did you hear about
our website?
• 

Newspaper/Print ad (which one?)
Internet/Web Sites (which one?)
Search Engine (which one?)
Word of mouth (from who?)
Mailing (from who?)
Other (Please specify?)

Please specify your response below


1. How can we make the Sewstuff website better for you?
2. We have over 1,000 items on our website including embroidery collections, design software,
card reader/writer modules, accessories, needles, etc.

What additional products/product lines do we need to carry?

3. Are our prices competitive? If not, who is beating us?
4. Are our shipping charges reasonable?
5. Is our website easy to navigate?
6. We provide links to several sites that provide instant downloads of individual designs.
Do you prefer to download designs?

7. What other websites do you shop for your machine embroidery needs?
8. Do you prefer auction sites or traditional shopping sites? And please tell us which sites...
9. What embroidery/sewing machine manufacturers sites do you visit most often?
10. Any General Comments?

Optional:
If you wish a reply to this survey, please supply the following information.

Your Name
Email Address

 

- Click "Continue" button to send this survey... submission will be complete when you see our "Thank You" page